Policy

Platform Policy Statement

At FinQuest, we respect your privacy and are committed to being transparent about how we collect, use, and protect your data. This Policy explains our data handling practices in accordance with the Philippine Data Privacy Act of 2012 and applies to your interactions with our platform, which includes our website, app, and APIs (“Services”).

By using our Services, you consent to the data collection and use practices described here.

Information We Collect

Personal Details: When you register with FinQuest, we collect personal information such as your name, contact details, identification, employment status, financial background, and any documents required for verification and processing of loans (e.g., IDs, business licenses).

Profile and Usage Data: You may provide additional profile information or interact with our platform through third-party accounts (e.g., social media). We gather information based on your settings and interactions with these connected services.

Payment and Transaction Data: We may collect payment details, including bank account information, to facilitate transactions with lenders or financial partners.

How We Use Your Data

We use your data to:

Provide and improve our Services: We collect and use your data to ensure that we can deliver the services you requested, as well as to enhance and optimize the overall experience on the FinQuest platform. This includes refining features, troubleshooting issues, and making updates to provide you with more efficient and user-friendly services.

Tailor product and service offerings to your needs: We utilize your personal and transactional data to customize and personalize the products, services, and recommendations we offer. This ensures that you receive relevant offerings that meet your preferences, interests, and financial requirements, enhancing the overall value of your experience with FinQuest.

Prevent fraud and secure the platform: Your data is essential in helping us maintain the security and integrity of the FinQuest platform. We use your information to detect, prevent, and address any fraudulent activities or unauthorized access attempts. This includes monitoring transactions and behavior on the platform to identify potential risks and protect your personal and financial information from misuse.

Communicate updates, offers, or other relevant information: We may use your data to keep you informed about important updates to our services, including new features, enhancements, or changes to policies. Additionally, we may send you promotional offers, special deals, or information about other products and services that could be of interest to you.

Sharing Your Data

Your data may be shared with trusted third parties, such as financial institutions and other lenders, payment processors, and service providers. We may also use your information to offer additional products or services within and outside the realm of financial services that we believe may be of interest to you. By accessing and using the FinQuest platform, you hereby consent to these terms and the use of your data as described herein. You retain the right to withdraw your consent at any time by providing notice to us.

Data Security

We implement appropriate measures to safeguard your data, but no system can be completely secure. You are responsible for keeping your account credentials safe and should notify us immediately if you suspect unauthorized access.

By using FinQuest, you agree to the terms outlined in this Privacy Policy.